Privacy Policy

Miflex Solutions Sp. z o.o.
www.miflexsolutions.com

1. General information

This policy applies to the www Service, operating at the URL address: miflexsolutions.com
The Service Operator and the Personal Data Administrator is: MIFLEX Solutions Sp. z o.o. (Limited Liability Company) ul. SOLEC 5, 94-247 Łódź, Poland
Contact e-mail address of the operator/administrator: info@miflexsolutions.com
The Operator is the Administrator of your personal data in relation to the data provided voluntarily on the Service.
The Service uses personal data for the following purposes:
1. To answer your questions
2. Presentation of the offer or information
3. Realization of ordered products or services
4. Preparation, packaging, shipping of goods
The Service performs the functions of obtaining information about users and their behaviour in the following manner:
1. Through voluntarily sent inquiries to the address info@miflexsolutions.com or, if/when available, data entered in forms, which are entered into the Operator’s systems.
2. By saving cookie files (so-called “cookies”) in end devices.
This policy applies to the website, operating at the following URL address: miflexsolutions.com
The operator of the website and the Controller of personal data is: MIFLEX Solutions Sp. z o.o. (Limited Liability Company), ul. SOLEC 5, 94-247 Łódź, Poland
The contact email address of the operator/administrator: info@miflexsolutions.com
The Operator is the Administrator of your personal data in relation to the data provided voluntarily on the Website.
The website uses personal data for the following purposes:
1. To answer your questions
2. To present an offer or information
3. Provision of ordered products or services
4. Preparation, packaging, shipment of goods
The website performs functions of obtaining information about users and their behaviour in the following manner:
1. Through voluntarily sent inquiries to info@miflexsolutions.com or, if/when available, data entered in forms that are entered into the Operator’s systems.
2. By saving cookie files (so-called “cookies”) in end devices.

2. Selected data protection methods used by the Operator

The places where you log in and enter personal data are protected in the transmission layer (SSL certificate). Thanks to this, personal data and login data entered on the website are encrypted on the user’s computer and can only be read on the target server.
Personal data stored in the database is encrypted in such a way that only the Operator with the key can read it. Thanks to this, the data is protected in the event of the database being stolen from the server.
User passwords are stored in hashed form. The hash function works one-way – it is not possible to reverse its operation, which is currently the modern standard for storing user passwords.
The Operator periodically changes its administrative passwords.
An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of programming components.

3. Hosting

The website is hosted (technically maintained) on the operator’s servers using: dhosting
In order to ensure technical reliability, the hosting company keeps logs at the server level. The following may be recorded:
1. resources specified by the URL identifier (addresses of requested resources – pages, files),
2. the time of arrival of the request,
3. the time of sending the response,
4. the name of the client station – identification performed via the HTTP protocol,
5. information about errors that occurred during the execution of the HTTP transaction,
6. URL address of the page previously visited by the user (referrer link) – in the case where the Website was accessed via a link,
7. information about the user’s browser,
8. IP address information,
9. diagnostic information related to the process of self-ordering services via the registers on the website,
10. information related to the handling of e-mail addressed to the Operator and sent by the Operator.

4. Your rights and additional information on how your data is used

In some situations, the Administrator has the right to transfer your personal data to other recipients if such data processing may be necessary for the performance of a contract concluded with you or to fulfil the obligations incumbent on the Administrator. This applies to such groups of recipients:
1. authorised employees and associates who use the data to achieve the purpose of the website.
2. authorized employees and associates who use the data for the purpose of ensuring functionality and operations of the website.
Your personal data may be processed by the Administrator for no longer than necessary to perform the activities related to them specified in separate regulations (e.g. on accounting). In relation to marketing data, the data will not be processed for longer than 3 years.
You have the right to request from the Administrator:
1. access to personal data concerning you,
2. rectification of any such personal data,
3. removal of personal data,
4. request restrictions on the processing of your personal data
5. and regarding any transfer of your personal data.
You have the right to object to the processing indicated in point 3.2, regarding the processing of personal data for the purpose of pursuing legally justified interests or lawful reasons pursued by the Administrator, including profiling, the right to object cannot be exercised if there are valid legally justified grounds (lawful reasons) for processing, overriding interests, rights and freedoms towards you, in particular the determination, pursuit or defence of claims.
A complaint regarding the Administrator’s actions may be lodged through a Data Protection Authority (DPA) in your country or directly in Poland with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw.
Providing personal data is voluntary, but necessary to operate the service as described herein.
You may be subject to an automated decision-making, including profiling, for the purpose of providing services under the concluded contract (necessary for the performance of that contract) and for the purpose of conducting direct marketing by the Administrator.
Personal data is not transferred to third countries within the meaning of the provisions on the protection of personal data. This means that we do not send it outside of the EEA (European Economic Area).

5. Information in forms

The website collects information provided voluntarily by the user, including personal data, if provided.
The service may save information about connection parameters (time stamp, IP address).
In some cases, the service may save information that facilitates linking of the data in the form with the email address of the user filling out the form. In such cases, the user’s email address appears inside the URL of the page containing the form.
The data provided in the form are processed for the purpose resulting from the function of a specific form, e.g. to process a service request or sales contact, register services, etc. Each time, the context and description of the form clearly informs what it is used for.

6. Administrator logs

Information about the behaviour of users on the site may be subject to logging. This data is used to administer the site.

7. Important marketing techniques

The operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The operator does not transfer personal data to the operator of this service, but only anonymised information. The service is based on the use of cookies on the user’s end device. In terms of information about user preferences collected by the Google advertising network, the user can view and edit information resulting from cookies using the tool: https://www.google.com/ads/preferences/

8. Information about cookies

The website uses cookies.
Cookies are computer data, in particular text files, which are stored in the end device of the Service User and are intended for using the websites of the Service. Cookies usually contain the name of the website from which they originate, the time of their storage on the end device and a unique number.
The entity that places cookies on the end device of the User of the Website and obtains access to them is the Website operator.
Cookies are used for the following purposes:
1. maintaining the Service user’s session (after logging in), thanks to which the user does not have to re-enter their login and password on each subpage of the Service;
2. to achieve the purposes set out above in the “Important Marketing Techniques” section;
The Service uses two basic types of cookies: “session cookies” and “persistent cookies”. “Session” cookies are temporary files that are stored on the User’s end device until logging out, leaving the website or disabling the software (internet browser). “Persistent” cookies are stored on the User’s end device for the time specified in the cookie parameters or until they are deleted by the User.
Software for browsing websites (an internet browser) usually allows cookies to be stored on the User’s end device by default. Users of the Service can change the settings in this regard. The internet browser allows deleting cookies. It is also possible to automatically block cookies. Detailed information on this subject is included in the help or documentation of the internet browser.
Limitations imposed on the use of cookies may affect some of the functionalities available with regards to the website and its services.
Cookies placed on the end device of the Website User may also be used by entities cooperating with the Website operator, in particular the following companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. Cookie management – how to express and withdraw consent in practice?

What are cookies? Cookies are small files that are saved and stored on your computer, tablet or smartphone while you visit various websites on the Internet. A cookie usually contains the name of the website from which it comes, the “lifespan” of the cookie (i.e. how long it exists), and a randomly generated unique number used to identify the browser from which the website is connected.

In connection with providing access to our site and its content, the MIFLEX Solutions website (www.miflexsolutions.com), uses cookies, i.e. information saved by servers on the user’s end device, which servers can read each time the end device connects, and may also use other technologies with functions similar or identical to cookies. In this document, information on cookies also applies to other similar technologies used within our websites. Cookies (so-called “cookies”) are computer data, in particular text files, which are stored on the end device of the user of the MIFLEX Solutions website. Cookies usually contain the name of the domain of the website from which they originate, the time of their storage on the end device and a unique number.
Cookies are used for the following purposes:
1. adapting website page content to the user’s preferences and optimising the use of websites; in particular, these files allow the recognition of the website user’s device and appropriately displaying the website, tailored to their individual needs,
2. creating statistics that help understand how website users use websites, which allows for improving their structure and content,
3. maintaining the website user’s session (after logging in), thanks to which the user does not have to re-enter their login and password on each subpage of the website,
4. providing users with advertising content that is more tailored to their interests.
MIFLEX Solutions may use the following types of cookies when accessing its website and content:
1. “essential” cookies, enabling the use of services available on the website, e.g. authentication cookies used for services requiring authentication on the website,
2. cookies used to ensure security, e.g. used to detect abuses in the scope of authentication on the website,
3. cookies, enabling the collection of information on how the website pages are used,
4. “functional” cookies, enabling the “remembering” of settings selected by the user and personalization of the user interface, e.g. in terms of the selected language or region from which the user comes, font size, appearance of the website, etc.,
5. “advertising” cookies, enabling the provision of advertising content to users that is more tailored to their interests.
In many cases, the software used to browse websites (an internet browser) allows cookies to be stored on the user’s end device by default. Users of the website can change the cookie settings at any time. These settings can be changed in particular to block the automatic handling of cookies in the settings of the internet browser or to inform about each time they are placed on the user’s device of the internet service. Detailed information about the possibilities and methods of handling cookies is available in the software settings (of the internet browser). Failure to change the cookie settings means that they will be placed on the user’s end device, and thus we will store information on the user’s end device and gain access to this information.
Disabling the use of cookies may make it difficult to use some services on our websites, especially those requiring logging in. Disabling the option to accept cookies does not, however, prevent you from reading or viewing content posted on the MIFLEX Solutions website, except for those that require logging in.
Cookies may be placed on the end device of the MIFLEX Solutions website user and then used by advertisers cooperating with the website, research companies and multimedia application providers.
If the user does not wish to receive cookies, they may change their browser settings. Please be aware that disabling the use of cookies necessary for authentication, security, and maintaining user preferences may make it difficult, and in extreme cases may even prevent the use of www pages.
To manage cookie settings, select the web browser you are using from the list below and follow the instructions (warning: using the links below is at your own risk, these links are provided for information purposes only and MIFLEX Solutions Sp. z o.o. does not accept and is not responsible for their maintenance/update, nor for the accuracy of the information they provide):

1. Edge
2. Internet Explorer
3. Chrome
4. Safari
5. Firefox
6. Opera
7. Mobile devices:
8. Android
9. Safari (iOS)
10. Windows Phone